Tuesday, May 01, 2007

A query from a postie

The postman of a Postwatch Council member has asked the following question: "When does Royal Mail's contract to deliver mail six days a week expire?" It's not clear why the question was asked but there is a clear answer.

Royal Mail - like other operators - has contracts with various large users, although this is probably not what the postman has in mind. All mail operators, including Royal Mail, require a licence from Postcomm. Royal Mail's licence requires it to provide universal postal services which include delivery of mail to all homes six days a week. Royal Mail was granted its current 15 year licence on 23 March 2001, so the current licence will expire on 23 March 2016, but it will of course be reissued before then.

However, Postcomm is responsible for defining the scope of the universal service - and that may change over time, as postal users’ requirements change – as well as assessing its cost and benefit to Royal Mail. No change to the universal service would be made, however, without a full public consultation process by Postcomm. There are no current proposals to change the universal service obligation, although the nature and funding of the USO in the longer term is part of Postcomm's current Strategy Review.

We hope that this clarifies things.

2 Comments:

Blogger malc said...

strangely enough i think you will find that users don't care about the 6 day delivering.

what they really care about is:
time of delivery AM
last time of collection
Sunday collections

12:49 pm GMT  
Anonymous Anonymous said...

Interesting point, Malc.

In fact, Postwatch, Postcomm and Royal Mail have jointly funded a research project by a company called Roland Berger to establish what consumers actually think about and want from the universal service obligation. This should be published soon - and we'll be sure to blog about it here.

12:29 pm GMT  

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