What does the postal market look like now?

The regulator Postcomm has today published two reports that will be of real interest to anyone who wants to know the current state of the UK postal market.

The first is titled "Competition Market Review 2006" and is 70 pages and the second is called "Business Customer Survey 2006" and runs to 116 pages. Very helpfully, Postcomm has also published a "Summary Document" on the two reports that is only 20 pages.

Postcomm's research has found that:

• 20 per cent of respondents said that their mail prices had reduced significantly;
• 38 per cent said that the choice of services available to them had improved;
• 34 per cent believed that the quality of Royal Mail’s service had also improved.